We have another columnist in our midst who believes he has all the answers and proper positioning when it comes to Multi Level Marketing. In the last few weeks James Gilden has regurgitated an article in the LA Times and the Chicago Tribune with his experience and insight into YTB in particular. Because, Mr. Gilden's piece is published in well respected publications like the LA Times and Chicago Tribune, (and from my understanding to be published as well in the Kansas City Star) Mr. Gilden MUST not only know what he's talking about, but his views and opinions should be taken as gospel.
I have to admit, I came very close to violating one of my own golden rules, which is "Never believe a word I say, without verifying it on your own to be true". In the process of "verifying" this article part of my due diligence was checking into Mr. Gilden's "credentials" so to speak. What's amusing (to me at least) about Mr. Gilden is his focus is on internet Travel specifically and is dubbed "The Internet Traveler". James first began using the Web as a travel resource in 1996, when United Airlines introduced the United Connection software for booking airline tickets online. (About the Writer) His own statistics state the following:
"The number of travelers like you who are booking travel online is staggering – more than 91 million made a travel reservation online in 2005, according to the U.S. Census Bureau. Half of all travelers now use the Internet to buy – not just research – travel, according to a November 2006 survey from market research firm J.D. Power and Associates, up from 46% in 2005. Online travel spending in the U.S. in 2006 will be $68 billion, up about 15% over the previous year, according to comScore Networks."
If anyone should get that Internet Travel is changing this industry, he certainly should.
However, James, like so many others can't get this Network Marketing
aspect of YTB out of the way long enough to take a serious look at why it's not only smart, but potentially lucrative to own your own Travel Agency where these same 91 Million people made travel reservations in 2005. Because YTB has three dirty letters (MLM) attached to it's name to promote and build our business, these opportunities in Travel couldn't exist for someone like me because the model is not only flawed, but will inevitably collapse on itself.
It was my understanding that the second articles released in both the Chicago Tribune and Kansas City Star were to be a "much expanded" retort on our company. I don't see much expanded, other than a quote or two from one of the most influential in the Travel Industry, J. Kim Sorenson, and it's not all that surprising that our Company President isn't shown in the best light. Why anyone would expect anything more, given the limiting beliefs about Network Marketing in general would be asking a bit too much.
About the only other change between the first LA Times article and the "expanded" article was a note that a former RTA was actually refunded money after giving his YTB Business a short 3 month stint to see if he could get discounts. YTB cerainly didn't have to refund any money to this individual, as it's clearly stated in our terms and conditions he is limited to 5 days in order to be eligable for a no questions asked "refund". I'm not aware of any investment who will refund any money after 30 days let alone 90. If there is...let me know.
John Frenaye made a couple of comments on his Blog about the article(s) and not surprising, he's of the same limiting belief of Mr. Gilden. Apparently no one knows, (including Kim Sorenson) where the $7 Trillion a year number about our industry comes from. (Anyone, who does their own research can find this number in a report from The World Travel & Tourism Council.) This report by the way, is quite extensive and also supports other numbers of interest.
We are also directed once again to look at the company financials comparing revenue from Marketing with revenue generated from Travel. YTB currently has 575 Group Cruises "on the books" for 2008 (minimum 30 cabins per group) and not on our financials until next year when commissions will actually be paid. I've been over this so many times my head hurts from the wall that's put up by those who simply "don't get it".
Side note: I have clients in Germany this week who booked this trip with me in November of 2006. I got a card from them today expressing how much they enjoyed their first night on the Rhine looking at all the beautiful Christmas lights. However, it won't count until it shows up on the Q1 2008 financials when we have some 150,000 RTA's (instead of the 60,000 at the time of booking) who have been paid for Marketing the company, and not selling any travel.
Oh well...
We are left to assume that the "average RTA" only earns $82 per year and the following RTA's don't exist because the system is flawed.
- Tina from Houston, TX. Her total earnings for 2007 are $18,777.88 or an average of $1,707.08 per month for 2007.
- Ruth & Floyd from Frontenac, MO. Total earnings for 2007 are $12,995.65 with an average of $1,181.42 per month for 2007.
- Carol from Fort Lauderdale, FL. Total earnings for 2007 are $11,480.89 with an average of $1,043.72 per month for 2007.
- Lenore from Pearl City, IL. Total earnings for 2007 are $14,044 with an average of $1,276.72 per month for 2007.
So how did I come up with numbers like this? We have another columnist in our midst who actually took the time to ask what the travel numbers are, direct from J. Kim Sorensen himself, Travel Trade senior editor George Dooley. (George by the way is the same Senior Editor who interviewed me back in November.)
That being said, which article do you think might help in regards to helping you make an informed, educated, business decision about YTB? Who do you think might have done a better job in asking questions? Who do you think might be more credible based on what is being reported?
Before you answer, we'll take a closer look at George Dooley's interview from "The Man" himself, J. Kim Sorensen within the next day or two.
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Labels: Chicago Tribune, Kim Sorensen, LA Times, Travel MLM, Travel Trade, YTB Travel